Your order

Folder for adding Your order articles

How to check order status?
Send an email to and we will send you back an email with the most current information.
Thu, 7 Mar, 2019 at 11:11 AM
How to change item in orders?
While it is not possible to change an item in an order.  You may return the product unopened using the following procedure: RETURN POLICY   RMA Number...
Thu, 7 Mar, 2019 at 11:18 AM
How to cancel my order?
Please write us at to request cancelation of your order.  If we have not yet shipped we can accept your cancelation and provide a ref...
Thu, 7 Mar, 2019 at 11:19 AM
When will I receive my refund?
Once approved a refund can be expected within 72 hours.
Thu, 7 Mar, 2019 at 11:21 AM
What happens if my item is on backorder?
We give you the choice of waiting for the item to be received by DbUS and shipped to you or you may cancel your order for a full refund. If you would li...
Thu, 7 Mar, 2019 at 11:22 AM