Drones by US
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New support ticket
Check ticket status
How long will the delivery take?
I need a copy of my invoice for my order. How do I go about with it?
Do you ship signature required?
What's the shipping fee?
How do you ship?
Where to buy a DbUS drone?
How to Fill Out a Fault Report?
What's your refund policy?
Transfer Pictures and Videos to Apple OS Machines
!Flight Control and App Update! - Please Review
Prevent Fly Away and Enhance user Experience
To use the Return to home feature and Protect from WiFi Disconnection (DBUS2)
Do Not Change Flight Settings While in Air
Making Sure you Recieve Support Emails from Drones By US
MSN Hotmail, Outlook.com, Live.com
Apple me.com, iCloud.com, mac.com
No-Fly Zones and Restricted areas
Where to find the Drones By US app
Where to Fly?
How to Power On and Off your Drones
I Can't see my DBUS1 or DBUS2 in the APP
How To Video's
Here to Help
How to download and install the Drones By US app
How to Register and Login to the DBUS App
Tip's & Tricks
How to check order status?
How to change item in orders?
How to cancel my order?
When will I receive my refund?
What happens if my item is on backorder?
Shipping & Delivery
Can I change the address of my order after placing the order?
Can I split my order and send to different addresses?
Can I change/upgrade shipment method after placing an order?
Do you ship to P.O. boxes?
Does DbUS ship to any other country besides USA?
See all 11 articles
DBUS Remote Controller
How to Pair The Remote to Your Mobile Device.
DbUS Remote Controller Owner's Manual
Unboxing Your DBUS2
DBUS2 Product Support
DBUS2 Owners Manual
How to change from Indoor to Outdoor Mode
An Overview of the Features Available on the DBUS2
How to set the Video Brightness (Aperture)
Help Desk Software